Using a name akin to another crypto provider, DigitalSerge exchange skillfully deceives their potential victims into depositing their digital currencies to their portal. However, the connection between the two cannot be either confirmed or denied. What will it be then? 

Are these two related and is the scam scheme carefully orchestrated with the involvement of both parties, or is it just one lousy, fraudulent website cloning another one? Our DigitalSerge review answers all of these questions and more.

Empty Website

For a long time and since its creation back in 2009, the website in question had been a blog of a Russian IT journalist – Serge Vilianov. Today, the website advertises a premium, global exchange service for crypto investors allegedly run by another unregulated exchange – digifinex.com.

The entire documentation on the site is copy/pasted from the aforementioned domain, which makes the investigation of the DigitalSerge regulation significantly harder. It is even claimed that Digifinex Holdings Limited has a MSB license, obtained in 2021 as a US money business, but they do not exist in the FinCEN database. Either way, this is no DigiFinex review, so let’s stick to the domain in question.

It is apparent that the operator has nothing in common with another unregulated exchange they’re trying to clone or resemble. Even if they were anyhow connected, the alleged registration is false. 

Acts of Subterfuge

The digitalserge.com domain was created in September 2009, but it hosted a private blog until late 2023.

Currently, the site is focused towards the following demographics:

• Australia
• United States
• United Kingdom
• Brazil

The majority of fraudulent entities, like Lenz Capital, attempt to deceive their victims by posing as a legitimate entity. This one chooses a somewhat different strategy altogether. The main purpose of this is diversion of regulatory attention.

Whatever the reason, the technique used to defraud victims remains the same. The con artists set up a fraud call center, colloquially known as a boiler room, and start to harass people for money.

Usually, they introduce themselves as finance professionals, and peddle some get rich quick schemes. Victims soon find out that their accounts are frozen, and that they can’t withdraw their investment.

Nothing Nice To Write

The DigitalSerge reviews on platforms like TrustPilot are 80% negative, with the overall trust score of 2,7. Needless to say, clients are pretty much enraged by the treatment they received.

The clients mostly complain about being outright scammed, and that their money was stolen. We can see the entirety of the fraudulent operation in action on a dedicated Reddit board. If this happened to you as well, feel free to contact our experts and start a recovery procedure.

Costs Kept Secret

Elementary expenses, such as Taker and Maker fees, mining commission and transaction costs are left hidden. Other crucial trading parameters are also unknown. The absence of transparency is just another reason not to engage in trading on this shady site.

The Great Illusion

Since the company is not regulated, it is not exactly connected to any global markets. Any trading amenities are only shown to keep the victims occupied, and maintain the pretense of a crypto exchange business.

The existence of a DigitalSerge wallet is a complete farce as well, since the entirety of investment just goes into the tricksters’ pockets.

Useless Web Platform

The main trading application is a simplistic Web Trader. It’s as simple as it gets, only featuring basic buy/sell orders. The only positive thing about this ramshackle piece of software is that it integrates TradingView charts.

Comparing the market information, however, quickly showed signs of data tampering with DigitalSerge crypto trading app. The app is doctored in such a way to make any speculation lose money, no matter how skilled and informed trader you might be.

Microscopic Choice of Assets

As expected from a crypto exchange wannabe, the speculative instruments only include cryptocurrencies. Only coins are supported, with no tokens or any ancillary instruments, and the range of assets is very limited, with DigitalSerge Bitcoin mining in the center of the offer.

These pairs are allegedly available:

• Cryptocurrency pairs: BTC/USDT, ETH/USDT, BTC/ADA, TRX/ETH

No Registration for the Uninvited

Unless you have an invitation code to enter during the sign up procedure, you won’t get to open an account at all. Those handpicked that manage to join the platform are primarily urged to engage in DigitalSerge mining campaigns. In terms between 30 and 120 days, the portal promises 0.1 BTC reward every 30 days cycle. 

Payouts? Not Allowed Either!

No matter the sum you deposit on there, it will just line the swindlers’ pockets and you’ll lose the control over your investment in a blink of an eye. Since the platform only accepts funding via digital currencies, no safe transfer options are allowed. 

Not a single piece of information reveals what the DigitalSerge withdrawal time is or what fees are included. Such a dishonest approach to such a sensitive subject just confirms our doubts about the illicit activities of this firm.

Non-existent Help Desk

The customer support at this company is in no regards better than the one with other scammers like BitMake Global. Clients can try a couple of ways to contact the customer support, none of which actually work.

The great emphasis is placed on the so-called live chat, which is actually just a contact form in disguise. We did submit a ticket to the help desk, and after nobody answered for more than an hour, we gave up.

What Can You Do To Recover Your Crypto?

Fraudsters usually choose to copy credentials of a legally registered firm. This one doesn’t even seem to be able to do that. Be as it may, the company is still a dangerous entity and should be avoided. Investing with an unlicensed firm can have a complete loss of all assets as a consequence.

Recovery of the stolen money is possible, but it is a delicate procedure where the time is of the essence. If you’ve become a victim of a financial scam, contact our legal experts. We are available 24/7, and our first consultation is free of charge.

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