After seeing the full scope of services and amenities, you’d think you’ve stumbled across a perfect partner for your crypto business. Unfortunately, there are some limitations even for a well-established firm like this one.
See our take on all the pros and cons of trading with this exchange in our SwissBorg review.
Regulated by: | AMF, FIU |
Is This Company Safe? | Yes, the company has solid legal backing. |
Known Websites: | swissborg.com |
Have Warnings from: | N/A |
Registered in: | Estonia, Switzerland |
Operating since: | 2015 |
Trading Platforms: | Proprietary SwissBorg app |
Maximum Leverage: | N/A |
Minimum Deposit: | €10 |
Deposit Bonus: | N/A |
Trading Assets: | Cryptocurrencies |
Free Demo Account: | No |
How to Withdraw from This Company? | Payouts are processed via wire transfers and crypto and include fees depending on the currency. You can follow detailed instructions in the client zone. For any issues with the process, contact us for support. |
Complex Yet Bulletproof Legal Framework
This exchange is operated by SwissBorg Solutions OÜ, an Estonian firm, as may be verified in the RIK register of business entities. It may also be found in the national MTR database as authorized to provide crypto to fiat and crypto to crypto transactions, as well as a wallet service.
Additionally, the firm holds a DASP license with French AMF, which authorizes a broader set of services. This includes operation of a trading platform, execution of orders on behalf of a client and digital asset custody.
The exchange itself and its operator are wholly owned subsidiaries of SBorg SA. This holding firm is incorporated in Switzerland and may be found in the ZEFIX register. It is not a FINMA licensee, which explains the Estonian branch.
Other ancillary services, such as issuing electronic money and payment services, are handled by a partner business – Modulr Finance B.V. This is a Dutch firm, registered with KVK, and licensed by DNB.
Approachable Business Model
The swissborg.com domain was created in 2015. Its aim was to present a business front for the Swiss entity that is now a holding company of the exchange.
The focus shifted from investment solutions to cryptocurrency trading some time in mid-2017. Much of the site traffic originates from these nations:
- France
- Switzerland
- United Kingdom
- Germany
- Belgium
While high quality service is a must for client retention, people need to hear about the company first. The main method of advertisement with this exchange remains through social networks.
Numerous social links on Facebook, Instagram, X, Tiktok and YouTube are just the start, with additional corporate information available on LinkedIn and CrunchBase. Community aspects of the firm are handled by SwissBorg Reddit, Phaver, Discord and Telegram channels, as well as an official GitHub repository.
Positive Reception by Users
Although the exchange is not not a very well-known company, there is solid client feedback in the form of SwissBorg reviews. The company has a TrustPilot profile, and responds to a majority of negative comments.
Still, SwissBorg Trustpilot feedback is mostly positive, with over 68% of all ratings being 5-stars. The situation is immeasurably better than what you’d find with fraudsters like Csecrypto.co, that’s for sure. Still, if you believe you’ve become a victim of predatory business practices, feel free to contact our experts.
Transparent Fee Structure
Fiat withdrawal fees include a 0.10% charge, with a minimum of €1. SwissBorg crypto fees consist of a real-time gas fee and an execution fee of a minimum of €0.59 on BTC.
Exchange fees depend on the package, so Standard accounts pay 1.49%, Explorer 1%, Community and Pioneer accounts 0.75%, Generation pays 0.5% and Genesis 0.25%.
Deposit is free unless done via card, Google Pay or Apple Pay, when it is also defined in accordance with the package, as aforementioned. Standard accounts pay the highest deposit fee of 2.25% (Standard) and 4.5% (International). Genesis accounts pay 1.5% (Standard) and 3.75% (International) fee.
Crypto Prizes
If you share your referral link generated after registration, you can be rewarded with BORG tokens. That is, after your affiliates deposit at least €50. Your referrals also get bonuses with you, in the form of a Reward Ticket valued from €1 to €100.
Mobile-Centric Trading Features
Unlike with the majority of mainstream crypto exchanges, the diversity with SwissBorg exchange does not come from a large selection of assets. Instead, the company relies on various investment services and different premium account types. The app is the focus point of the entire project, so stick with us as we make a thorough analysis.
Crypto Investment On The Fly
The exchange employs its own proprietary software in order to facilitate their services. Official SwissBorg download links are available on AppStore and GooglePlay, but also third party distributors like Apitode and Softonic.
The program itself features all of the company’s services, including purchase and sale of cryptos, investing, trading and in-app payments. It has a 4.5 stars average rating and more than 500,000 unique downloads across all platforms.
Relatively Limited Coin Selection
One of the main drawbacks of the exchange is a rather small selection of assets. The SwissBorg app lists no more than 50 different coins, covering only those assets that have already mooned – Bitcoin, Ethereum, Tron, Solana, Doge and Pepe for instance.
This makes it a poor choice for early coin adopters or ICO hunters, but the 16 supported FIAT currencies make it a good platform for professionals.
Premium Account Subscription
While it’s true that the app comes free of charge, the basic trading account that comes with it does have some limitations. The company also offers several premium packages, each of which offers a higher asset cap and lower fees.
The premium subscription is unlocked through BORG token staking:
- Standard – free
- Explorer – 500 BORG
- Community – 2,000 BORG
- Pioneer – 7,000 BORG
- Generation – 20,000 BORG
- Genesis – 50,000 BORG
BORG token valuation is currently monitored by numerous crypto trackers, including CoinMarketCap, CoinGecko, CoinPaprika and TradingView.
Market Education
Compared to some industry giants, the education provided by this exchange is somewhat shabby. The materials are split into two groups: articles and blogs. While the content mostly covers entry level topics, it’s still much better than having none, like Xeggex, for instance.
Withdrawals Via Several Methods
SwissBorg withdrawals work through following channels:
- Fiat payouts via bank wire
- Crypto withdrawals
Withdrawing your profits in fiat currencies requires you to share your bank account information when sending a withdrawal request. Crypto transfers to external wallets only require a wallet address and some basic information about currency choice. Once set in motion, the transaction is not subject to cancellation.
Customer Support
Except by subscribing to Discord and Telegram channels, users can’t otherwise get in touch with support agents. There’s a Help Center that pretty much covers all topics, from app setup to payouts.
If that doesn’t answer your question, though, you can still choose to send your query to the company’s email.
Should You Trade Here?
The variety of features and discounts surely makes this company attractive for investing. Bear in mind, however, that some of those benefits are unlocked after commiting a significant amount of money. Otherwise, you can give it a go.
If you ever face issues with withdrawals, we’re here to help. Our recovery experts have the means to track and restore your lost crypto currencies, so count on us.
FAQ Section
What is SwissBorg?
SwissBorg is a Swiss crypto exchange operating with Estonian and French licenses.
Can I Trust SwissBorg?
According to their legal information and relatively high user ratings, the firm seems trustworthy.
Is SwissBorg a Safe Exchange?
The company operates under solid legal supervision and therefore represents a safe portal. For any issues with payouts, you can contact us for help.
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