CustomTrade Review – Misleading Certificate Exposed


It’s hard to find a single positive thing about this brokerage, starting with its legal information, misleading details, and mostly hidden conditions. All these details combined make for perfect soil for an investment scam.

In general, most of the details in this CustomTrade review can be applied to any other unregulated brokerage. Therefore, we suggest you read it carefully and make notes.

Regulated By: No regulations
Is This Company Safe? No
Known Websites: customtrade.info
Have Warnings From: FCA, CONSOB
Registered In: UK (allegedly)
Operating Since: 2024
Trading Platforms: WebTrader
Maximum Leverage: N/A
Minimum Deposit: $50
Deposit Bonus: N/A
Trading Assets: Cryptos, forex, indices, shares, commodities
Free Demo Account: Not Available
How To  Withdraw From This Company? Trying to withdraw funds from an investment firm that appears on the FCA warning list is like trying to win a lottery. We strongly advise you to contact us for a refund consultation as soon as possible.

Legal Info: Is CustomTrade Legit Or A Scam?

As can be seen, CustomTrade brokerage presents us with a registration certificate from another company. It’s Coinexx LTD, with a registered address in the UK. Certainly, these are two completely different firms. To make everything even worse, CustomTrade reveals its own address – 60a Station Road, North Harrow, England, HA2 7SL.

Luckily, the UK’s FCA has exposed them quite quickly with a public warning. A few days later, the move was followed by the Italian CONSOB. Therefore, if you are planning to invest money somewhere, you better skip this brokerage.

Who are CistomTrade Victims?

With the domain registered in June 2024, we are not surprised that no CustomTrade reviews are available. But when you target top-tier regulated countries, it’s obvious you get quickly exposed. In this case, the most targeted countries are: 

  • United Kingdom
  • United States
  • Australia

It’s important to realize that all these countries have top-notch regulatory standards. They’re a bit different but at least secure. Therefore, if you want to learn the differences between regulations and trusted and untrusted firms, check out our The Core Markets review as well. In the end, if any broker holds your money, don’t hesitate to contact us for refund assistance.

Leverage, Commissions, Spreads, Fees and Taxes

One of the most concerning details of the CustomTrade broker is its hidden trading conditions. Neither are leverage, spreads, or commissions revealed. Therefore, you can expect a lot of manipulation around it. But here’s a tip for you in our Growup Capitals review to find out how to recognize reliable brokers. Only with one feature – leverage.

         Bonuses

Bonuses in general look quite attractive to inexperienced traders. However, the ones who burned their fingers once won’t accept them that easily. Primarily because with scam brokers, bonuses often include shady clauses. In most cases that prevents them from withdrawing their money. With hidden documents from the CustomTrade trading firm, it’s hard to prove if there are any. So, watch out.

CustomTrade Trading Features

One of the most concerning details of this company is its investment plans which include fixed returns. Most importantly, these go up to 50% in 5 days. Fairly, with such poor web design and low transparency, we highly doubt these features are real.

         Trading Platforms Available

Even though the company promotes MT4 WebTrader to be available, it’s most likely another lie. Especially after the warning from the FCA, it shouldn’t even be discussed.

One way or another, it’s nothing good. If they offer MT4, that means they are scamming you the other way around. If they offer a proprietary platform, they manipulate it. It’s that simple.

         Available Trading Assets

Tradeable assets don’t make a huge difference if you can’t trust the company. Not to mention that all assets offered here can be found with any other tier-1 licensed firm. Starting with: 

  • Forex – USD/JPY, EUR/NOK
  • CFDs – gold, Amazon, NASDAQ
  • Cryptocurrencies – TRX, DOT

         Account Types

To find out whether CustomTrade is legit, you just have to check their investment plans. These include fixed returns that magically raise with your deposits.

Anyway, the options are: 

  • Basic – $50 / 10% after 24 hours
  • Corporate – $1,000 / 15% after 48 hours
  • Standard – $5,000 / 25% after 72 hours
  • Shareholders – $10,000 / 50% after 5 days

         Mobile Trading App

If the CustomTrade account includes MT4 WebTrader,  there’s no reason not to offer mobile apps as well. And yet, they don’t, which is another sign to skip this broker’s offer.

         Demo Account

One of the concerning details is that registration for the account requires your crypto wallet IDs. Even if you don’t want to deposit any money, you have to provide this information. To sum it up, a demo account is not an option. So, why would you risk anything here?

         Education

Education is the key to success in trading. Therefore, looking for a broker that offers a wide range of options can help you a lot. But make sure to find an education with licensed brokers. The one offered by CustomTrade company doesn’t include any advanced techniques and features.

CustomTrade Withdrawal

As can be seen, the company advertises bank transfers and crypto transfers as primary methods. They even waive the fees for wire transfers.

However, with all other details hidden, you can surely expect issues, starting with verification of your account, taxes and non-existent fees. All that combined gives this broker a huge advantage.

Customer Support

Sadly, before you complete the CustomTrade login process you won’t have any relevant contact options. Only e-mail is available for regular visitors. Once you sign up, you can most likely expect encrypted contact channels like Telegram and WhatsApp. But keep in mind you can always get kicked out of those.

Key Information To Consider About CustomTrade

The only thing to consider about CustomTrade scam brokers is the warning from the FCA and CONSOB. With this in mind, there’s no chance you can have a good experience with them.

Anyway, don’t be surprised if they disappear soon. Meanwhile, we suggest you apply for a refund if you have money stuck with them. To find out the exact procedure, get in touch with our team for a free first consultation.

FAQ Section

What is CustomTrade?

CustomTrade is an anonymous FX, CFD, and crypto trading company allegedly operating in the United Kingdom since 2024.

Is CustomTrade Legit?

Absolutely not. The company is not regulated in the first place but there are warnings against them issued by the FCA and CONSOB.

Where is CustomTrade Located?

Allegedly, in London, UK. But we highly doubt it. In any case, we suggest you withdraw the money immediately or contact us for refund options if you experience any issues.




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